Covid-19

Important COVID-19 Information

COVID-19 Vaccination / Negative COVID-19 Test Requirement
The Pageant & Delmar Hall

Ticketed admission to both The Pageant and Delmar Hall require proof of FULL COVID-19 Vaccination or a Negative COVID-19 Clinical Test (not a home test) within the previous 72 hours regardless of customer age. Additionally face masks need to be worn in both of our venues.

While we believe that most of our patrons are already vaccinated, our continuing goal is to provide as safe an environment as practically possible.

Proof of COVID-19 Vaccination or a Professionally Administered (physician, clinic, pharmacy, etc.) Negative COVID-19 Diagnostic Test can be a physical paper copy or a snapshot on your mobile device, along with a matching photo ID, to display upon admission. Antibody or self-administered at home tests will not be accepted.

PERTINENT INFORMATION ON COVID-19 DOCUMENTS

COVID-19 documents must be fully visible and match photo ID. COVID-19 documents can be the physical item or a digital copy/photo of the item.

Proof of Negative COVID-19 Clinical Test (not a home test) must contain the pre-printed name/info of the company that performed the test, the patient’s name, the date of the test and the result of the test.

Effective face coverings must completely cover the nose and mouth and must be worn at all times unless actively consuming food or beverage. Face shields, gaiters and bandanas are not acceptable as primary face coverings. If needed, customer face masks are available to purchase for $1.00 each.

Thank you for your continued cooperation and support.

For more information on COVID-19 and recommended guidelines, please click here.

REFUND POLICY
Effective 05/01/2020

While we hope your circumstances will allow you to hang on to your tickets for rescheduled shows, we understand that’s not always possible so refunds are available for those who can’t attend the new dates.

Show is Rescheduled (with new date announced)

There is a 30-day refund window from announcement of new date.

Show is Postponed (but without a new date announced)

A 60-day wait period applies from the date of postponement.  If a new date has not announced by the end of those 60 days, you then have 30 days from that point to request a refund.  If the new show date is announced during the initial 60-day waiting period, the 30-day refund clock starts when that new date is announced.

Show is Cancelled

All tickets purchased online via Ticketmaster will automatically be refunded, including fees.

Special Notice for those who purchased tickets in person at our location

Patrons may claim refunds for tickets purchased in person at our location in either Suite 100 or at our Box Offices during normal business hours. The Pageant’s Box Office is open every Tuesday and Friday from 10am until 2pm. Additionally, the Pageant and Delmar Hall Box Offices are open on show nights 2 hours prior to the event’s scheduled door time. Suite 100 is open on The Pageant show nights 2 hours prior to the event’s scheduled door time.

Please bring your ticket(s), your valid photo ID, and the credit/debit card used to make the purchase (if applicable) when coming to claim your refund. If you purchased tickets in person and transferred them to someone else, please have them transfer their ticket(s) back to you in order to obtain a refund.

Reminder: All refund requests must be made through original point of purchase by the person who purchased the tickets.

Events affected by the COVID-19 pandemic

Postponed shows – keep your tickets.

Originally scheduled in March 2020
3.14 Joe Russo’s Almost Dead at The Pageant – postponed to March 19, 2022. – Refunds available until 9/11/2021.
3.15 Joe Russo’s Almost Dead at The Pageant – postponed to March 20, 2022. – Refunds available until 9/11/2021.
3.21 We Banjo 3 at Delmar Hall – postponed. New date TBA. – Refunds available until 7/30/2020.
3.30 Dillon Francis and Yung Gravy at The Pageant – postponed to January 29, 2022. – Refunds available until 6/17/2021.

Originally scheduled in April 2020
4.01 Graham Nash at The Pageant – postponed to March 23, 2022. – Refunds available until 4/4/2021.
4.09 Katie Pruitt at Blueberry Hill Duck Room – postponed to December 11, 2021. – Refunds available until 07/10/2021.
4.25 Beth Hart at The Pageant – postponed to February 12, 2022. – Refunds available until 1/13/2021.
4.26 Trevor Hall at The Pageant – postponed to April 21, 2022. – Refunds available until 3/06/2021.
4.29 Beach Bunny at Delmar Hall – postponed to December 17, 2021. – Refunds available until 5/26/2021.

Originally scheduled in May 2020
5.04 Die Antwoord at The Pageant – postponed to February 7, 2022. – Refunds available until 4/26/2021.
5.15 The Mighty Pines at Delmar Hall – Postponed. New date TBA. – Refunds available until 7/30/2020.
5.17 They Might Be Giants at The Pageant – postponed to April 10, 2022. – Refunds available until 3/26/2021.
5.22 Houndmouth at Delmar Hall – postponed. New date TBA. – Refunds available until 10/18/2020.
5.22 Southern Culture On The Skids at Blueberry Hill Duck Room – postponed to May 20, 2022. – Refunds available until 2/28/2021.

Originally scheduled in June 2020
6.01 Circa Survive at The Pageant – postponed to January 14, 2022. – Refunds available until 1/17/2021.
6.02 Tegan and Sara at The Pageant – postponed. New date TBA. – Refunds available until 7/30/2020.
6.03 The Airborne Toxic Event at Delmar Hall – postponed to March 29, 2022. Refunds available until 1/08/2021.

Originally scheduled in July 2020
7.07 Louis Tomlinson at The Pageant – postponed to February 5, 2022. – Refunds available until 6/09/2021.
7.25 Kaleo at Saint Louis Music Park – postponed to April 6, 2022 and moved to The Pageant. – Refunds available until 3/26/2021.

Originally scheduled in August 2020
8.22 Sibling Rivalry at The Pageant – postponed. New date TBA. – Refunds available until 2/10/2021.

Originally scheduled in August 2021
08.21 Tesla at The Pageant – postponed to June 18, 2022. Refunds available until 9/28/2021.

Originally scheduled in September 2021
09.16 Dinosaur Jr. at The Pageant – postponed to September 23, 2022. Refunds available until 11/07/21.
09.18 Street Fighting Band at the Chesterfield Amphitheater – postponed to December 3rd at The Pageant. Refunds available until 10/15/2021.
09.25 Blue October at The Pageant – postponed to December 9. Refunds available until 11/03/21.

Originally scheduled in October 2021
10.01 JOHNNYSWIM at The Pageant – postponed to March 27, 2022. Refunds available until 10/13/2021.
10.06 The Toadies at The Pageant – postponed to October 5, 2022. Refunds available until 12/30/2021.

Originally scheduled in November 2021
11.30 Jesse McCartney at The Pageant – postponed to May 13, 2022. Refunds available until 12/10/21.

Cancelled shows – refunds at point of purchase.

2021 Shows
9.13 AJ Mitchell at Delmar Hall – cancelled – Refunds available until 9/13/2022.
9.30 The Dead Roses at Blueberry Hill Duck Room – cancelled – Refunds available until 9/30/2022.
10.01 Anthology at Delmar Hall – cancelled – Refunds available until 10/01/2022.
10.02 Anthology at Delmar Hall – cancelled – Refunds available until 10/02/2022.
10.14 Dashboard Confessional at The Pageant – cancelled – Refunds available until 10/14/2022.
10.22 Trick of the Trail – The Live Genesis Tribute at Delmar Hall – cancelled – Refunds available until 10/22/2022.
12.19 Turkuaz at Delmar Hal – cancelled. Refunds available until 12/19/22.