House Policies

Many of our House Policies are listed below (list not exhaustive). If you are unable to find the information you need, please also review our FAQ or contact us here and at 314.726.6161.

Please note that House Policies are subject to change with or without notice at the sole discretion of the venue.

Early Entry

The Pageant

Suite 100 provides early entry for those under 21 years old. Patrons with a valid show ticket and Suite 100 early entry wristband gain early access to The Pageant just before the main doors are opened. Click here for details about Suite 100’s Early Entry program.

The Halo Bar provides early entry for those over 21 years old. Patrons inside The Halo Bar gain early access to The Pageant just before the main doors are opened. The Halo Bar has a limited capacity and once filled will not allow for additional entry. Click here for details about The Halo Bar’s Early Entry program.

Delmar Hall

The Bar at Delmar Hall provides early entry for those of all ages. Patrons inside The Bar gain early access to Delmar Hall just before the main doors are opened. The Bar at Delmar Hall has limited capacity and once filled will not allow for additional entry. Click here for additional details about Delmar Hall’s Early Entry Program.

Please note that Early Entry programs are subject to change and/or cancellation at any time at the sole discretion of the artist or venue.

Valid Forms of ID

All patrons wishing to enter 21+ sections must have a valid form of identification. In addition, ALL patrons must have a valid form of identification to enter events with age restrictions. We will deny entry to anyone presenting fraudulent identification. No refunds.

Acceptable Forms Of Identification:

  • Valid Photo United States Issued ID
  • Valid Photo Passport
  • Original Birth Certificate (must have raised seal) along with another Current Photo ID

Unacceptable Forms Of Identification (List Not Exhaustive):

  • School ID
  • Firearm/Conceal & Carry ID
  • Photocopy
  • Digital
  • Temporary Driving Permits which do not contain a photo or the State’s raised seal
  • Other (Venue’s Sole Discretion)

Searching

The Pageant, Delmar Hall, The Halo Bar and Suite 100 reserve the right to search anyone who enters the premises, along with their belongings. The Pageant, Delmar Hall, The Halo Bar and Suite 100 reserve the right to determine, on a case-by-case basis, which items are not permitted on premises.

Weapons

The possession of all firearms and other weapons (including concealed firearms) on our premises is strictly prohibited.

Prohibited Items

The following items are prohibited inside The Pageant, Delmar Hall, The Halo Bar, and Suite 100 (list not exhaustive). Items are subject to change at the sole discretion of management or per artist request.

  • Outside liquids, including beverages and vape juices
  • Beverage Containers (Camelbacks, bottles, cans, cups, travel mugs, flasks, etc.)
  • Pepper Spray, Mace, etc.
  • Laser Pointers
  • Sharpies, Markers, Pens, Paints, etc.
  • Glow Sticks/Items
  • Umbrellas
  • Helmets
  • Items which purpose is to swing or toss (Hula Hoops, rings, swirling balls, etc.)
  • Weapons of any kind (including concealed) and items which can be used as weapons
  • Chains, spikes
  • Balloons, Totems, large Signs/Flags
  • Stickers, Flyers
  • Large bags, purses or backpacks larger than 14″x10″x10″
  • Medication without original container and matching valid photo ID for prescriptions
  • Go Pros, Selfie Sticks and Tablets (iPad, Kindles, etc.)
  • Drones
  • Personal seating (chairs, stools, strollers, etc.)
  • Poster tubes
  • Stuffed toys/animals

Venue Configuration

The Pageant and Delmar Hall are tiered venues. The dance floor area at the front of the stage is the lowest point with each tier stepping up towards the back of the room.  This design allows The Pageant and Delmar Hall to host a wide variety of performance genres with a venue format tailored to each style, whether it be cabaret (tables & chairs), reserved row seating or open standing.  Most of our shows feature a combination of all three formats to varying degrees.  On occasion, final configuration may or may not be determined until the last minute and subject to change with or without notice.  Please refer to the specific show details or contact us for more information.

Seat Saving

Please respect your fellow patrons and remember that seat saving is strictly prohibited.

Camera / Recording

Camera and recording policies are dictated by the artist and vary on a show-by-show basis. Please see specific information on the show’s Calendar Event page. Please remember that Media Policies may change with or without notice at the sole discretion of the artist. In addition, we reserve the right to restrict camera use on the premises. Drones are not permitted.

Smoking Policy

In accordance with City Law, The Pageant, Delmar Hall, The Halo Bar and Suite 100 are non-smoking establishments. This includes electronic/vapor smoking devices.  Smokers over 21 years old may smoke outside or on the patios at Delmar Hall and The Halo Bar.

Stage Diving / Crowd Surfing

Stage diving and/or crowd surfing will result in immediate ejection from the venue.

Minor Section (For those under 21 years of age)

At The Pageant, there is a physical separation of those under 21 years old for most events. Those under 21 years old must remain in the designated “under 21” section of the venue. Those over 21 are also welcome in this section. However, beverages from the “over 21” section(s) of the venue are not permitted in the “under 21” section. Beverages for those in the “under 21” section must be purchased in that area. As this configuration changes per event, please feel free to contact us if you have questions regarding a specific show.

At Delmar Hall, there is no physical separation of those under 21 years old.

Re-entry

Re-entry is allowed for those over 21 years old with a valid hand stamp and/or wristband.  Those under 21 years old are not allowed re-entry. If someone under 21 years old leaves the building, they will not be permitted to re-enter The Pageant or Delmar Hall.