Refunds are only provided if the headlining act cancels the show or if the show is postponed. Ticket exchanges are prohibited, no exceptions. If you are unable to attend the show and would like to resell your ticket(s), please consider Ticketmaster’s TM+ Program when available. Visit Ticketmaster’s website for more details.
When a show has been cancelled, refunds (including fees) are processed automatically if you purchased online through Ticketmaster. If you purchased in person at our Box Office, please bring your ticket(s), along with your valid photo ID and credit/debit card used for purchase, back to us in order to request your refund. All refunds are given in the same manner as the tickets were originally purchased.
When a show has been postponed, all tickets for the original date are honored. If you are able to attend the rescheduled date, there is nothing for you to do. Simply attend the new date with your original ticket(s) and have a good time!
When a show is postponed and a new date has been announced, if you are unable to attend the rescheduled date, you have 30 days, unless otherwise specified, to request a refund through your original point of purchase. Please refer to event specific communication regarding the particular refund request deadline. If you purchased online through Ticketmaster, the refund option is available when you access your tickets through your Ticketmaster account. If you purchased in person at our Box Office, please bring your tickets, along with your valid photo ID and credit/debit card used for purchase, back to us in order to request your refund. All refunds are given in the same manner as the tickets were originally purchased.
When a show is postponed and a new date has not been announced, there is a 60 day waiting period before refunds are available. Once the 60 day waiting period expires, refunds are available upon request for the next 30 days. Please note: If a rescheduled date is announced within the 60 day waiting period, you will then have 30 days from the new date announcement to request a refund. If you purchased online through Ticketmaster, the refund option is available when you access your tickets through your Ticketmaster account. If you purchased in person at our Box Office, please bring your tickets, along with your valid photo ID and credit/debit card used for purchase, back to us in order to request your refund. All refunds are given in the same manner as the tickets were originally purchased.
Postponed Shows – Keep Your Tickets.
2023 Shows
05.27 KiDGOALS’s We Are The Future Kid Holiday Day Party at The Pageant. New date TBD.
09.17 Jeff Rosenstock at Delmar Hall. New Date TBD
Cancelled Shows – Refunds At Point Of Purchase.
2022 Shows
10.20 The Record Company at Delmar Hall. Refunds available until 10/20/23.
2023 Shows
05.13 FAEDED at Delmar Hall. Refunds available until 05/13/24.
05.18 Belle & Sebastian at The Pageant. Refunds available until 05/18/24.
06.03 NUBIA: A Brave New World at The Pageant. Refunds available until 06/03/24.
09.26 Ty Dolla $ign at The Pageant. Refunds available until 09/26/24.